Technical Account Manager

Tampa
Full-time


Do you enjoy working with customers from diverse environments? If yes, then there’s never been a better time to join MANTA.

Manta is looking for a Technical Account Manager that is focused, energetic, and customer-focused.
This person will be working with a few assigned accounts where they will focus will be on ensuring the customer’s technical needs are met.


About the job:

  • In this position, you will be responsible for providing high-quality technical consultation and customer support. You will support existing customers during and after deployments to help the customer see the value of MANTA.
  • You should be able to identify MANTA growth opportunities by understanding existing customer needs and the use of the product.
  • You will also support customers during onboarding, implementations, and long-term use of MANTA’s products
  • You will understand complex issues and find solutions successfully implemented while creating a good working relationship with the customer’s IT departments
  • This role is pivotal within the customer’s echo system and requires someone who understands the customers and focuses on solving their issues while building great rapport

About you:

  • Bachelor’s degree in engineering, computer science or equivalent
  • Technical account management experience in IT product company
  • 4+ years experience in data management to relate to customer’s challenges
  • Familiarity with data management concepts
  • Ability to troubleshoot integration issues across multiple applications/technologies
  • Strong data-related technical understanding of typical customer’s environment – APIs, Databases, ETL, Reporting tools
  • Experience in working with enterprise-class companies in complex architecture
  • Ability to work under pressure with other groups within Manta and at the customer
  • Understanding of databases and data management tools
  • Ability to know understand and write Python, Java, or similar languages

What is in it for you?

  • Competitive salary and significant salary growth if you are successful at your job
  • Personal and professional growth in a booming, expanding company
  • Opportunity to participate in the success of one of the most ambitious projects in the region
  • Informal and friendly environment
  • Health, dental, and vision insurance
  • Bonus component of wages

What’s next

After you submit your application our Recruiter Martina Hola will review the information you provide and follow up with you via email.

Martina Holá

Martina Holá

HR Business Partner/ Recruiter

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